Arrow Child & Family Ministries - Training Document Library

We look forward to seeing you, learning about your family, and interacting with you in class participation.

Below we have included some tips/requirements to help make our class a success.

- Attendees are required to use the video feature on Zoom. Please ensure we can see all attendees on the screen to help us gauge participation and award credit for the training.
- Timeliness is important, if you are more than 15 minutes late you will NOT be admitted into the virtual class. You also must be on the training for the entirety of the class to receive credit.
- Class participation is key and we want to hear from you. Depending on the size of the class we will utilize the chat box or if the class is small enough, will allow participants to un-mute and ask questions.
  - When not speaking, please mute your audio.
- For couples: Only individuals attending class will get credit for the class. You may not get credit for your partner and your partner may not get credit for you.
- We adore kids but like our in person classes, children are not allowed in our virtual classes. Some of the content covered in class is sensitive and mature in nature. In addition, children can be a distraction to you and other participants while learning. Please plan accordingly to ensure you are able to stay engaged.
- Virtual trainings must be treated the same as in person classroom trainings. Please refrain from watching television, working, being in the car/traveling, having conversations etc. during class. The material presented is valuable in setting you up for success as a foster parent. You must be fully engaged and in a conducive learning environment.
- If something comes up prior to or during class and you cannot attend, you can find all of our future classes at https://www.arrow.org/foster-care/texas-training/
- The trainer will admit you into the virtual classroom at the start of class. We encourage you to test the link prior to class to ensure you are able to access Zoom and avoid technical difficulty. If you are more than 15 minutes late, you will not be admitted into the class.
- During class, you must complete the sign in sheet or you will not receive credit for the class. Instructions on how to complete it will be given during class. If you have trouble, please stay on Zoom at the end of class and the trainer will collect your information.
- You will have the best experience and be able to utilize all features from a computer. If you do not have access to a computer and use a mobile device instead, please stay on the line at the end of class to ensure you have been counted and given credit for the training.

Bellow are the PowerPoint(s) and handouts that go along with each training. Please download them and follow along during the session. We will discuss these handouts during the training, we encourage you to review them and keep them for reference.

Trauma Responsive Intervention is replacing BCMT. It is a deep dive into the behaviors caused by the trauma children in foster care have experienced. We discuss how to build a relationship with the children in your home, strategies to prevent behavioral crisis, various ways to intervene in an ongoing behavioral crisis, and what to do after a behavioral explosion. These documents are a great resource to help you in your parenting journey. Please download the PDF’s and follow along with your instructor.

Below are helpful documents for our TBRI training’s. Please download the PDF’s and follow along with your instructor.

2929 FM 2920 Rd, Spring, TX 77388

1 (877) 92-ARROW

(281) 210-1500

[email protected]

Our first priority in all programs is care and safety. We make an active and intentional effort to prevent child abuse, including verbal, physical, emotional or sexual abuse, through implementing strict child safety protocols.

Arrow Child & Family Ministries is a 501(c)3 nonprofit organization and is funded in part by The Texas Department of Family and Protective Services and The Maryland Department of Human Services.

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Jon Mark McMullen is the Senior Vice President of Arrow’s Community-Based Care division, 4Kids4Families. He has over 20 years of experience in the Managed Care Industry and has extensive knowledge of both Medicaid & Manage Care Organizations serving Foster Children in Texas. Jon Mark’s life-saving measures, grit, and a can-do attitude enabled him to be awarded the DFPS Commissioner’s Award of Excellence as the 1st private recipient in Texas in 2017. This attitude and a servant leadership style equip him to produce the best outcomes for children in need, seeing improved lives and building partnerships that strengthen a community. Jon Mark and his wife Chrissi have three sons, Jonathan, Joshua, and Jacob.

Melissa started her journey with the DFPS in 2016 as a conservatorship worker, where she gained experience in investigations, conservatorship supervision, and child placement. Melissa was the Lead Centralized Placement Coordinator for DFPS Regions 4 and 5 and has a strong understanding of all the moving parts of placement and permanency. Melissa loves coffee, true crime shows, and reading … in that order! She and her husband, Mark, have three children who are 15, 13, and 8 years old and a dog child named Spinner. One of their favorite things to do as a family is to travel.

Courtnee comes to 4Kids4Families after serving as the DFPS Conservatorship Program Director for multiple Counties. During her tenure as Program Director, Courtnee implemented new strategic programs designed to ensure caseworkers were trained in trauma-informed behavioral intervention. Courtnee also co-founded “Anderson County Cares,” a nonprofit corporation that provides clothing, backpacks, school supplies, and Christmas presents for children that are in the department’s conservatorship as a means of giving an elevated sense of “normalcy.” Courtnee is a graduate of Texas A&M University, with a degree in psychology. She is a devoted mother to her two amazing children.

Sara has 15 years of professional and volunteer experience in child welfare. She has been a conservatorship worker and trainer with the Texas Department of Family and Protective Services. She was a CASA volunteer for four years. Sara is passionately pro-child and pro-family and believes every child is adoptable. She has a strong background in research and is constantly striving for best practices. Sara is a native East Texan and is excited to work in Region 4.

Sandy Stephens started her career in child welfare over 30 years ago as an investigator with Child Protective Services. She has been with Arrow Child & Family Ministries for over 25 years. During that time she led the opening of the Tyler office and provided leadership and compliance with regulatory standards for the growth of that office. Sandy is a Licensed Child Placing Agency Administrator and Trust-Based Relational Intervention practitioner and has assisted many children to permanency through adoption. Sandy has also been continuously involved in the East Texas community she loves through collaborative efforts like the East Texas Network for Children Training Conference. Sandy is a proud graduate of Texas A&M University in College Station. She and her husband of 36 years, Jeff, enjoy their time outdoors in the rolling hills of East Texas.